A concierge your guests can call or text.
Any hour, answered from the guest guide you control — wifi, trash day, the hot tub, checkout. Details land by text. Real problems reach you in minutes.
- Call or text
- Door-code check-in
- Owner alerts
Short-term rentals, run from both sides
Every stay, from both sides.
Casa Serve looks after your guests. Casa Inspect keeps your owner, onsite contact, cleaning, maintenance and repair teams in step. One Casa connects them.
CasaOne assistant
Every turnover, delivered.
Bookings become cleanings, inspections, maintenance and repairs — routed to the right person, proven with photos, and reported back to the owner. Casa runs it by phone, text, email or app.
Explore Casa Inspect
Use either on its own. They’re better together — a guest’s report on the left becomes a repair on the right.
Built by an STR operator, for STR operatorsFree for everyone · pay what it’s worth
Your AI assistant for running short-term rentals.
Call her. Text her. Email her. Open the app. Casa runs your turnovers, schedules cleanings, files repairs, and keeps your crew in sync — from any channel you want.
Demo mode: 3 sample properties, ephemeral writes, resets on reload. Conversation is real; data is fake.
Free for everyone. Pay what it’s worth — your call. The demo is sample data, no account required.
Casa Serve
Casa runs your turnovers. Casa Serve looks after your guests.
One number your guests can call or text, any hour. Casa Serve answers from the guest guide you control — wifi, trash day, checkout — and texts you when something needs a person.
- Guests check in with their door code — no app
- Answers only from your guide, never a guess
- Texts guests the details worth keeping
- Alerts you the moment something breaks
Who it’s for
Built for everyone in your turnover.
A turnover isn’t one person’s job. Casa Inspect gives the owner, the cleaning crew, the inspector, and the maintenance pro the slice of the workflow each one needs — and keeps them in sync. Tap a card for the deep-dive.
Property Owners
Quiet turnovers. Fewer 11 PM phone calls.
- Bookings sync from HostHub or any Airbnb / Vrbo / Booking.com iCal feed
- Two-column iPad/desktop dashboard with live Recent Activity rail
- Color-coded activity stream — every cleaning, repair, todo, supply order at a glance
- Casa on phone / SMS / email / web — ask anything, schedule anything, file anything
- Smart-lock + HVAC integration (Seam + Home Assistant) — codes auto-rotate per stay
- Recurring maintenance tracked per room, per frequency
Cleaning Companies
Run your crew like a business, not a group chat.
- Your own dashboard — cleanings across every owner you serve, in one view
- Crew CRUD with per-property assignment + lead-routed SMS
- Pros self-sign-up via SMS with a 4-digit code — no app, no email
- Bulk-text your team without copy-pasting numbers
- Owner-invisible: your crew structure is yours, not the owner’s
- Supplies workflow with ordered-state tracking + Amazon vendor link
Maintenance, Repair & Landscaping
Right ticket, right pro, right photos.
- Only the issues in your lane — no random forwarded texts
- Photo evidence + room context + access codes on every ticket
- Sign up by SMS — no email, no password to forget, no app to install
- Claim a property by address — Casa finds the owner and asks them to link you
- Mark a job resolved with a note; the owner sees the update instantly
- Add your own subcontractor + parts-supplier vendor list
Inspectors
Walk the property, tap your way through.
- Room-by-room checklist designed for one-handed use
- Voice notes attached to any room — talk while you walk
- Photo on every flagged issue, attached to the right room
- Auto-routed: cleaning issues → Turnover Pros, repair → maintenance
- All-clear text fires to the owner the moment you finish
- Add vendors over the phone via Casa during the inspection
What you actually get.
The features that earn Casa Inspect a spot on every host’s home screen. Tap a card to dig in.
Casa, on every channel.
Phone, SMS, email, in-app — same assistant, same memory. Schedule a cleaning, save a vendor, add a property, or just ask what's on your plate today.
Read moreNo app for cleaners or pros.
Cleaners and maintenance sign up by SMS with a 4-digit code. They see their schedule, access codes, and notes — no install, no password, nothing to forget.
Read moreSee it. Snap it. Done.
Photo evidence on every flagged issue. Damage shows up timestamped, attached to the right room. No more arguments about who broke what.
Read moreThe right text to the right person.
Cleaners get cleaning issues. Maintenance gets repair issues. Owners get the all-clear. Nobody gets noise that isn't theirs.
Read moreNever miss recurring maintenance.
Weekly, monthly, quarterly, annual tasks tracked per room. The To-Do list tells you what's due — by property, by role.
Read moreMobile-first. Native iOS too.
Built for one-handed use while walking a property. Runs in any browser. Native iOS app on TestFlight if you want it on your home screen.
Read moreSetup
Setup is the easy part. Casa does the work.
Other turnover tools assume you’ve got a weekend to configure them. Casa Inspect assumes you don’t. Paste a listing URL and Casa fills in the property facts. Tell her your team and she sets up the routing. Connect a calendar and bookings start syncing within minutes.
Paste a listing URL
Casa scrapes the listing and pre-fills property facts — name, address, bedrooms, baths, rough specs. Edit anything that’s off.
Tell Casa your team
“Maria does cleaning, Jose is my handyman.” Casa adds the contacts and wires up the SMS routing. No forms to fill.
Connect a calendar
HostHub API key, an Airbnb iCal URL, or just type bookings in. Past stays archive themselves; upcoming ones queue for inspection.
A normal turnover, run by Casa.
From checkout to ready-for-the-next-guest, one connected flow.
1
Bookings come in
Casa watches your iCal feed (or HostHub). New booking? It queues for inspection on checkout day, dispatches the cleaning, and rotates the smart-lock code for the next guest.
2
The team walks the property
Inspector taps OK on what's good. Flag damage, cleaning, or repair issues with a photo, a voice note, and a room tag. From any browser, no install required.
3
Texts go out
Owner gets the all-clear. Your Turnover Pro and maintenance pro only see what's relevant to them. You move on with your day.