Right ticket, right pro, right photos.
No more random forwarded texts at 9 PM. When an inspection flags a repair, you get the ticket — with the photo, the room, the address, and the access code — and nothing that isn’t in your lane.
What a Casa ticket looks like.
Photo on every flagged issue
The inspector snapped the issue at the source. You see what they saw, attached to the right room, timestamped.
Address + access in one tap
Property address opens in your maps app. Door code + lock instructions are right there — no digging through old texts.
Only what's in your lane
If you handle HVAC + plumbing, you don’t get pinged for a burned-out light bulb. Casa routes by your role + the issue type.
Mark resolved with a note
Tap done, optionally add what you found and what you fixed. The owner sees the update without a separate text from you.
SMS-first if you'd rather
Don’t want to open an app? Reply to the ticket SMS with status updates. The owner’s feed stays current.
Sign up via SMS
No email, no password. The owner shares a link, you enter your cell, you’re in.
Ask Casa whatever you need, however you have a hand free.
Standing on a roof? Call her. Driving between jobs? Text her. Sitting at the truck doing invoices? Email her. Same answer, every channel.
‘What were the symptoms on the Green Acres HVAC ticket?’ She reads back the inspector’s note.
‘Add the new water heater I just installed to Green Acres as an asset.’ YES-confirm, done.
Forward the parts invoice to casa@. She files it against the property record.
On a ticket page? ‘What was the last service on this unit?’ — Casa already has the context.
A normal day on Casa.
Your queue is on your phone
Open tickets, oldest first, with property + room + photo previews. Pick the one closest to you.
Inspector flags a slow drain
The text lands while you’re finishing another job. Photo of the standing water, the bathroom in question, the address one tap away.
On site at Green Acres
Lock code in the ticket, work order with the inspector’s note. You snake the drain, take an after photo, mark resolved with two sentences.
Owner sees it cleared
No separate text needed — the owner’s feed shows the issue resolved with your photo. Casa logged your time on site too.
Why pros pick Casa.
- Free — you'll never see a bill from Casa.
- Sign up via SMS. No email, no password to forget.
- Photo + room + address + access on every ticket — no follow-up texts.
- Casa routes only what's in your lane. No drainage of your attention.
- Work across many owners; each org keeps their own data, you keep your phone.
Built for the folks who keep the place running.
Your owners can invite you in under a minute. After that, tickets land in your phone with the context to fix them.