Questions I get asked.
If yours isn’t here, ping me — I read everything.
What is Casa Inspect?
Casa Inspect is a turnover-inspection app for short-term rental hosts and small property management teams. Walk the property, tap OK or flag issues with a photo, and the right text goes to the right person — Turnover Pro, handyman, owner. Recurring maintenance tasks tracked per room. Mobile-first; runs in any browser.
Who is it for?
Four kinds of people. (1) Property owners running 1-100 short-term rentals. (2) Cleaning company owners who serve those property owners and want to run their crew like a business instead of a group chat. (3) Turnover Pros — the people on a crew who actually do the cleaning — who join via a 4-digit code their manager shares. (4) Maintenance, repair, inspector, and other service providers invited to a property owner's team. Each persona has its own signup path and only sees the workflow they need.
Can my cleaning company sign up directly?
Yes — pick 'Cleaning Owner' on the signup picker. You'll set up your own org, create crews, and your Turnover Pros self-sign-up with a 4-digit code. The cleaning manager view includes a staff-by-day workload grid so you can see your week at a glance, plus bulk SMS to your team and per-property crew assignments. Property-owner discovery (where a property owner can search Casa Inspect for cleaning companies and invite you) is in the works — for now you bring your own clients.
What's Casa, the AI assistant?
Casa is the in-app assistant that lives at /casa. She'll walk you through setup the first time you log in, can talk you through an inspection while you're on-site, and answer 'when was El Camino last serviced?'-style questions in plain English. Built on Anthropic's Claude API. Free for everyone, like the rest of the product.
What does Casa Inspect cost?
The full app is free for everyone — no gated features, no per-property pricing. If Casa Inspect earns its keep at your properties, you can kick in $0 to $50 a month on a pay-what-it's-worth basis. The contribution is voluntary and choosing $0 doesn't change anything about how the product works for you.
How does HostHub integration work?
If you're a HostHub customer, paste your API key into Settings and link each property to its HostHub rental ID. Casa Inspect pulls bookings every 30 minutes — past stays archive themselves; upcoming ones queue for inspection on the checkout day. You don't need HostHub to use Casa Inspect.
Can I use Casa Inspect without HostHub?
Yes. Three ways: (1) iCal feeds — paste your Airbnb / Vrbo / Booking.com export-calendar URLs and bookings sync every couple of hours; (2) HostHub if you're a customer; (3) manual entry — just type bookings in. Pick one per property; you can switch sources later.
Does it work on my phone?
Yes. Casa Inspect is mobile-first — designed to be used while walking through a property with one hand. Three ways to use it: (1) any modern browser (Safari, Chrome, Firefox, Edge) — no install required, just add to your home screen. (2) Native iOS app on TestFlight if you want it in the App Store experience. (3) Same web app on Android / iPad / desktop — interface adapts to whatever you're holding.
How do my Turnover Pros join without me onboarding each one?
Each crew has a 4-digit code. Share it with your Turnover Pro — they go to casainspect.com/join, enter their cell phone, get a one-time SMS link, fill in their name, and they're in. No email, no password, no app-store download. Takes about 30 seconds per Turnover Pro.
Who gets the SMS notifications?
Each property has team-member assignments — Turnover Pro, repair, maintenance, inspector, landscape. When an inspection flags a Cleaning issue, the assigned Turnover Pros get an SMS. Repair issues go to repair / handyman contacts. Owners get a separate all-clear text. Everyone only sees what's relevant to them.
How do I add team members?
From the property edit page, in the Team assignments section. Pick from your existing team, or click Invite new — they'll get a Supabase auth invite email and once they accept, they're assigned to the property in the right role automatically.
What about security and guest data?
Guest names and dates from your channel-manager (HostHub) or iCal feeds are stored only as metadata for routing inspections. Casa Inspect doesn't harvest guest emails, phone numbers, or PII. SMS opt-out and resubscribe links are signed and per-user — nothing leaks across orgs. Row-level security is enforced at the Postgres layer, so even a leaked credential can only see its own org's data.
Can I export my data?
Yes. The data lives in Supabase, and any user with owner-level access can export properties, bookings, inspection results, and team assignments via the standard CSV export tools. If you ever want to leave, your data leaves with you.
Who do I contact for support?
Email Jim directly (the founder). The app is small enough that founder-level support is realistic — the same person who built it answers your questions.