A concierge your guests can call or text. You get your evenings back.
Casa Inspect runs the turnover. Casa Serve looks after the guest. One number, answered any hour, from the guest guide you wrote — wifi, trash day, the hot tub, parking, checkout. When something actually needs you, it texts you.
Guests ask the same twenty questions. At every hour.
The welcome book is thorough. Nobody reads it. So the questions land on your phone — during dinner, at midnight, in the middle of someone else's turnover.
The 10pm wifi call
The answer is on page three of the guide. You answer it anyway, because a guest without wifi writes a review.
Answers buried in a PDF
Trash day, the thermostat, which remote runs the TV. It's all written down — just not where a guest looks.
Real problems get lost
The hot tub that won't heat looks the same in your inbox as the question about towels. One of them needs a technician tonight.
An answer in seconds. From your words, not a guess.
Guests call or text the Casa Serve number and enter their door code. From then on, Casa Serve knows which home they're in and answers only from that home's guide.
- Talks like a person — guests can interrupt, change the subject, or ask a follow-up.
- Offers to text the details so the wifi password isn't something they have to memorize.
- Never invents an answer. If it isn't in the guide, it says so — and can pass the message to you.
Guest calls and enters their door code
Two halves of one stay.
Casa Inspect is for the people who get the home ready. Casa Serve is for the people who stay in it. They share one set of properties, one calendar, and one assistant to manage it all.
Casa Inspect
- Turnovers, inspections, photo evidence, maintenance, supplies.
- Casa, your AI assistant, on phone, text, email, and in the app.
- Cleaners, handymen, and inspectors each see just their work.
Casa Serve
- One number guests call or text for anything about their stay.
- Answers from your guest guide — and only your guest guide.
- Texts you when something needs a human.
What connects them
Same bookings
The stays already in Casa Inspect — from HostHub, iCal, or entered by hand — are how Casa Serve knows who's calling and when they check out.
Same assistant
Edit the guest guide by telling Casa: “Add to the Juniper House guide — trash goes out Tuesday night.” By phone, text, email, or in the app.
Same team
When a guest reports a problem, it reaches you by text with the property, the guest, and what they said — ready to hand to the right person.
Better stays, fewer interruptions.
Fewer calls to you
Routine questions are answered without reaching your phone.
Answers at any hour
Late check-ins and early risers get the same help as a mid-afternoon caller.
Problems surface fast
The broken thing reaches you in minutes, with enough detail to act on.
Guests feel looked after
Being answered right away, by name, is the kind of thing guests mention in reviews.
Features
Door-code check-in, call or text, the guest guide, staff-only entries, owner alerts, and the guardrails that keep it safe.
Read moreHow it works
Setup in an afternoon, what a guest's call looks like end to end, and how Casa Serve protects your properties.
Read moreGive your guests a concierge. Keep your evenings.
Casa Serve comes with Casa Inspect. Set up your properties, write your guest guide, and hand guests one number.