Casa — your AI assistant, on every channel.
Most software gives you an app. Casa Inspect gives you an assistant. Call her, text her, email her, or tap her in the app — same Casa, same memory of your portfolio, every time. Nobody else in this space ships this.
Four ways to reach her.
You should never have to remember which tool does which thing. Pick the channel that matches what your hands are doing.
Call Casa. Talk like you'd talk to an assistant.
- Authenticates by caller ID — greets you by first name on the first ring.
- Returning callers occasionally hear what's new (“by the way, I learned a new trick…”).
- Add properties, log vendors, pull up arrivals, check on a Pro — all by voice.
- Powered by Deepgram nova-3 STT + ElevenLabs Matilda TTS over Twilio ConversationRelay.
Text Casa from anywhere with a signal.
- “What's on my plate today?” gets a real answer.
- Write actions (cancel a cleaning, add a vendor) ask for YES-confirm before executing.
- Per-user authentication via your saved cell number.
- On-property geofencing — if your phone's at one of your properties when you text “broken AC,” Casa pins the issue to that property automatically. No need to say which one.
- Replies are prompt-cached so they come back fast and cheap.
Email casa@casainspect.com — Casa replies in your inbox.
- Forward a booking confirmation; Casa extracts the dates and adds the stay.
- Long questions get written replies with links into the app.
- Phase 3 writes (changes that update data) require a YES-reply to confirm.
- Inbound parsing on Cloudflare Email Routing, AI handler on Anthropic Sonnet.
Tap the Casa button on any page — she has page context.
- “What changed here?” on a property page just works — no need to type the name.
- Logged to the per-org chat history for audit + recall.
- Built into every screen, mobile + desktop, web + iOS.
- Suggestions tab in /admin/casa lets us extend her capabilities from real usage.
Casa knows your business — not just generic STR trivia.
Your portfolio
Every property, room, unit, supply, access code, and vendor you've set up.
Your bookings
Past stays, upcoming check-ins, sources (HostHub / iCal / manual), guest counts.
Your team
Crews, Turnover Pros, handymen, inspectors. Who works what, who's off this week.
Your history
Inspections, flagged issues, resolved tickets, supply orders, maintenance done.
Your activity
Audit log of every change. “Who marked this resolved?” has an answer.
Your gaps
If you ask for something Casa can't do, she logs it. We turn the recurring asks into capabilities.
What she actually does.
- Adds new properties — just give her the name and address (or paste a listing URL).
- Adds vendors and contacts — “new plumber, Jose, 555-1212.”
- Pulls up today's arrivals, departures, cleanings, and flagged issues.
- Answers history questions — “when was El Camino last serviced?”
- Reassigns or cancels cleanings with YES-confirm.
- Sets iCal feeds for a property when you say so.
- Logs requests she can't fulfill — we turn the patterns into new capabilities.
Authentication is invisible, not absent.
Voice + SMS
Caller ID matches your saved cell number — Casa knows it’s you. No PIN, no magic phrase. If a number isn’t recognized, she politely says so. The voice-auth model is “the caller ID is the gate.”
Inbound mail is scoped to your org’s casa@ inbox. Writes require a YES-reply to confirm. Phase 3 wires this in for every destructive action.
In the app
Already logged in. Row-level security on every read + write — Casa can’t see another org’s data even if you ask her to.
Logged + auditable
Every Casa turn is captured to your org’s chat log. Super-admins can see the full conversation history if anyone asks “what did Casa do?”
Nobody else in this space does this.
Breezeway, Properly, Turno, Operto — none of them give you an AI assistant you can call. None of them give you one you can text. None of them give you one you can email. Casa is on all four channels because that’s how operators actually work.
Free, on every channel.
No AI gate. No upgrade required to use phone or email or SMS. Pay what it’s worth if Casa earns her keep.