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Casa Inspect vs Properly

Visual checklist app for cleaners

What Properlydoesn’t ship

Casa, the AI assistant — on every channel.

Casa is the same AI assistant on phone, SMS, email, and in-app. She knows your portfolio, your bookings, your team, and your history. Properlydoesn’t offer a comparable assistant on any of these channels.

  • PhoneCall Casa. Caller-ID auth, greets you by name.
  • SMSText Casa. Real answers; YES-confirm on writes.
  • EmailEmail casa@. Forward bookings; she logs them.
  • In the appTap Casa on any page — she has page context.

Where Properly fits

Properly built its product around photo-driven checklists — the cleaner sees a photo of how the room should look, takes a photo of how they left it, and the comparison drives the workflow. The cleaner is the primary user.

Best for: Operations where you have cleaners who use the app willingly and you want photo standardization across a dispersed team.

Where Casa Inspect fits

Casa Inspect assumes the cleaner won't necessarily use the app — the operator (or an inspector) walks the property after checkout. Role-routed SMS means cleaners get a text only when something needs their attention, not a workflow to maintain. And Casa, the AI assistant on phone, SMS, email, and in-app, isn't part of Properly's pitch at all.

FeatureCasa InspectProperly
Casa exclusives — not in Properly
AI assistant on phone (call her)
Caller-ID auth, real conversational voice, can add properties / vendors / pull arrivals — no PIN, no menu tree.
AI assistant over SMS (text her)
Real natural-language answers; YES-confirm on writes (cancel a cleaning, add a vendor).
AI assistant over email (casa@)
Forward a booking confirmation; Casa logs it. Long questions get written replies with links.
AI assistant in-app, on every page
Page-context aware: “what changed here?” on a property page just works.
Listing-URL → property setup
Paste an Airbnb or Vrbo URL; Casa scrapes the listing and pre-fills the property.
Cleaner self-signup via SMS (no email/password)
Share a 4-digit code; the Pro joins in 30 seconds. No app-store install.
Feature comparison
Free pricing
Properly is per-property, paid.
Built by an STR operator
Photo-driven checklists for cleaners
Operator-driven inspection flow
Role-routed SMS
Recurring maintenance per room
iCal feeds
Cleaner marketplace